Effective Date: 12/08/2026

Planners Tax Consultancy Services (“Planners Tax Consultancy”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Trade license information
  • Tax Registration Number (TRN)
  • Financial and business information required for service delivery
  • Any information submitted through contact forms, emails, or consultations

Technical Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Website pages visited
  • Date and time of access
  • Referral source
  • Website interaction data

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information to:

  • Provide tax consultancy and compliance services
  • Process service requests and inquiries
  • Communicate regarding our services
  • Maintain client records
  • Prepare tax-related documentation and submissions
  • Improve website functionality and customer experience
  • Comply with legal, regulatory, and professional obligations
  • Protect our business against fraud or unauthorized activities

We only collect information necessary for legitimate business purposes.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies may be used to:

  • Remember user preferences
  • Improve website functionality
  • Monitor website traffic and performance
  • Enhance website security

Users may disable cookies through browser settings; however, certain website features may not function properly.

4. Confidentiality of Client Information

As a professional tax consultancy, confidentiality is fundamental to our business.

Information provided by clients is treated as confidential and will only be accessed by authorized personnel who require the information to perform professional services.

We do not sell, rent, or share client information for marketing purposes.

5. Information Sharing and Disclosure

We may disclose information only when necessary to:

  • Provide requested services
  • Comply with applicable laws and regulations
  • Respond to lawful requests from government authorities
  • Protect our legal rights and interests
  • Prevent fraud, misuse, or unlawful activity

Where required for service delivery, information may be shared with regulatory authorities, including the Federal Tax Authority (FTA), and trusted third-party service providers acting on our behalf.

6. Third-Party Service Providers

We may engage trusted third-party providers for services such as:

  • Website hosting
  • Data storage
  • Communication systems
  • IT support
  • Professional service platforms

Such providers are required to maintain confidentiality and implement appropriate security measures.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal and business information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Secure systems and servers
  • Restricted access controls
  • Data encryption where appropriate
  • Security monitoring and updates

While we strive to protect all information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Provide our professional services
  • Meet legal, regulatory, accounting, and reporting requirements
  • Resolve disputes and enforce agreements

Retention periods may vary depending on applicable legal and regulatory obligations.

9. International Data Transfers

Your information may be stored or processed in jurisdictions outside your country of residence where our service providers or systems are located.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permissible
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites and encourage users to review their privacy policies independently.

12. Children’s Privacy

Our website and services are intended for businesses and individuals above the age of 18.

We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page along with the updated effective date. Continued use of our website or services after such changes constitutes acceptance of the revised Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws and regulations of the United Arab Emirates.

15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:

Planners Tax Consultancy Services

Email: info@plannerstaxuae.com

Phone: +971 54 304 0791

Website: plannerstaxuae.com